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Resources
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Karen Trisko
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Telephone Coaching. Leading Excellence offers a "telephone coaching service" to enable clients to access expert advice on performance excellence matters. You can call to discuss performance excellence, leadership, strategic planning, balanced scorecards, process management, quality improvement, writing Baldrige Award Applications, and related topics. There is no charge for the first few minutes to determine your coaching needs. If we are qualified to help, coaching is provided by phone in 15-minute increments, payable by credit card. For immediate telephone coaching with Karen Trisko, click the button. 
Training and Workshops to help companies improve. How to develop a strategic plan, strategic planning consulting, leadership systems, measuring organizational performance, balanced scorecards, benchmarking, meeting the requirements of the Baldrige Criteria, and more. click here for information on workshops.
Baldrige Examiner Training from the California Council for Excellence (CCE), administrators of the California Awards for Performance Excellence (CAPE). CCE also offers Internal Baldrige Assessor Training taught by Leading Excellence President, Karen Trisko. Their conferences feature recent Baldrige Award recipients as speakers. Click here to visit the CCE website. (Link takes you away from the Leading Excellence website.)
State Organizations sponsoring Baldrige-Criteria based awards and resources can be found by clicking here. (Link takes you away from the Leading Excellence website.)
Baldrige Criteria booklets, National Baldrige Award Recipients application summaries, return-on-investment reports, assessments, and educational material. Click here. (Link takes you away from the Leading Excellence website.)
Webcast Recording "Boost Quality Using the Baldrige Criteria". A 60-minute recorded webcast feature Karen Trisko, President of Leading Excellence, discussing the benefits of following the Baldrige Criteria for Performance Excellence to manage your organization. You may purchase the recording from the publisher, Progressive Business Conferences by clicking here.
Webinars on Performance Excellence Find out how the best organizations achieve consistent, excellenc results through these 60-minute web/phone seminars. Click here for information and dates.
Continuous Improvement 101
How to define continuous quality improvement.
What is CQI?
Fundamentals of process management and improvement.
For managers, improvement coordinators, and new process owners.
Maximize and Sustain Improvements
Why improvements are not sustained.
Become process-oriented rather than functionally-oriented.
The powerful role of process owners.
Using the "Process Excellence Rating System."TM
For managers, improvement coordinators, and process owners.
Strategy-Driven Improvements
How improvement projects should tie to strategic goals.
Accountability systems.
The vital link between work processes and company goals.
For executies, managers, and improvement professionals.
Products for Sale
Instructor and Facilitator Materials for Strategic Planning, Leadership Development, Process Improvement, Facilitation Skills, and more. Click for more information.
Pocket Guides for Performance Excellence
Problem Solving Memory Jogger
Team Memory Jogger
Six Sigma Memory Jogger
Black Belt Memory Jogger
Design for Six Sigma Memory Jogger
Lean Enterprise Memory Jogger
Creativity Tools Memory Jogger
Project Management Memory Jogger
Facilitation at a Glance
And more... Click for more information.
Sales, Customer Service, and Leadership. Create "Off-the-Chart Results" by developing high-performance leaders, sales staff, and customer service professionals. We provide a unified process and common language to achieve off-the-chart performance results with assessments, interactive training, coaching guides, e-learning, and MAPs (Managed Accountability Plans). For more information: http://www.otclearning.com. (Link takes you away from the Leading Excellence website.)
DiSC Products assessing behavior, motivation, and work habits. Up to 50% discount. http://traininglocation.com. (Link takes you away from the Leading Excellence website.)
Request help finding resources. Click here.
Leading Excellence, Karen Trisko: Phone 720.413.9414
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